Cancellation/No Show


1st Time

It’s On Us!

No worries… We all get busy and forget.

2nd Time

50% DUE

We hate that you missed your appointment…
As a favor, we will only charge you half.

3rd Time

100% DUE

We miss you! But our stylists have been waiting.


Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that
appointment time, and guests on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance
because we know how easy it is to forget an appointment you booked months ago! Since the services are reserved for you personally, a
Cancellation/No Show Fee will apply.


As a courtesy, we will call and confirm your service appointments one business days prior to your appointment date.
However if we are unable to reach you please understand that it is your responsibility to remember your appointment dates and times to
avoid late arrivals, missed appointments and the no show fee.
*Excludes packages & Bridal.